ABOUT US

We believe dogs aren’t just pets — they’re family.

Welcome to Aspen and Co., a woman-owned dog boutique based in sunny Southern California. We create stylish, sustainable accessories for dogs and their humans — designed with love, crafted with care.

When she’s not designing your next favorite piece, our founder enjoys reading, creating art, and making memories with her young family — and of course, spending time with her two pups, Honey and Dorothy Rose.

You’ll find us on Etsy, but this site is our home base — with exclusive designs and full collections you won’t see anywhere else.

✨ From custom dog bandanas to embroidered sweatshirts for humans, we’re here to help your pup (and you) express your style with heart.

We ship several times a week, so your order arrives quickly — and your dog can start turning heads in their Aspen and Co. gear ASAP. We look forward to seeing your furry companion shine in their Aspen and Co. gear.

📬 Got questions? Use the contact form below.

You can also find us on Etsy: shopaspenandco.etsy.com

Honey and Aspen, family dogs, and the first Aspen and Co. Chief Barketing Officers

About Aspen and Co. Handmade Products

Aspen and Co. is a California-based brand specializing in handmade dog accessories and custom dog bandanas for stylish pups and their humans.

Each item is made to order in our studio using high-quality materials and sustainable production practices. We print on fabric with eco-friendly, water-based inks, and all textiles are sourced from small businesses in the USA. Every piece is hand-cut, sewn, and crafted with care — never mass produced — so your item is truly unique.

We focus on comfort, durability, and modern style to create premium dog gear that stands out in both looks and quality. Because your dog deserves accessories that are as special as they are.

⚠️ Please supervise your dog while wearing Aspen and Co. accessories.

FAQ

Product Disclaimer & Safety Information

Because all Aspen and Co. products are handmade to order, slight variations in pattern placement, color, size, or shape may occur. These differences are part of what makes each item unique and truly one-of-a-kind.

Safety First

Your dog’s comfort and well-being are our top priorities. Our accessories are designed for everyday wear and style — but they are not indestructible. Items can be chewed, torn, or removed by pets. Please always supervise your dog while they’re wearing any Aspen and Co. product.

If your pet shows signs of discomfort or irritation, remove the accessory immediately.

Use with Caution

Bandanas, collars, and bow ties are meant to be tied, snapped, or worn loosely around the neck. Like all pet accessories, they may pose a choking hazard if not used properly. Do not leave your pet unattended while wearing any item.

Disclaimer

Aspen and Co. is not responsible for any injury, damage, or issue caused by the use or misuse of our products. By purchasing, you acknowledge and accept this risk.

Return & Exchange Policy

Because all of our items are handmade to order to meet your specific print and sizing preferences, we are unable to accept returns, exchanges, or cancellations. We pride ourselves on our quick production times, so please double-check your selections before confirming your order.

Sizing Information:
You can choose your preferred size from the options in the product menu. Additionally, approximate sizing guides are provided in each product description to help ensure the perfect fit for your pet.

Giveaway Terms

Please note that for any giveaways we host, failure to follow the specified terms and conditions prior to placing an order will not be eligible for refunds, exchanges, credits, or adjustments, in line with our standard policy.

Shipping & Production Policy

Production Time:
Our production time varies based on the type of item ordered. Current production times are listed in the header of our website and may change depending on demand. Please contact us if you have any questions. Here’s an overview of typical production times:

Bandanas and Accessories: 3-4 business days
Human Items: 6-8 business days
Personalized/Embroidered Pieces: Production and shipping times are listed within the product description.

Please note: Production time refers to the time it takes to create your order before it is shipped. If you order multiple items with different production times, all items will ship together once everything is complete.

Shipping Address Accuracy:
Please ensure your shipping address is correct before placing your order. If you notice an error, contact us immediately at fetch@shopaspenandco.com (same day as your order) so we can update it before shipment.
If the incorrect address leads to a returned package, you will need to repurchase a shipping label through our system for us to reship your order once it is returned to us.

Shipping Delays:
Once your package is handed over to the postal service, we rely on their efficiency for timely delivery. While we do our best to ensure prompt shipping, please be aware that external factors (such as weather, holidays, or unforeseen events) may cause delays beyond our control. We appreciate your understanding!

International Orders

When placing an international order, please be aware that additional fees may apply, such as VAT, duties, tariffs, or other customs charges. These fees are determined by your country's regulations and are beyond our control.

Please check with your local customs office for any potential charges before making your purchase to avoid any surprises.

Lost or Stolen Packages

At Aspen and Co., we take great care to ensure the safe delivery of your package. However, once your order is handed over to the postal service, we are not responsible for lost or stolen packages. Unfortunately, these items cannot be replaced or refunded.

If your package goes missing, we recommend filing a mail claim with the postal service for further assistance.

Giveaway Participation

As a small business, we are unable to participate in external giveaways, as we cannot afford to give away free products outside of our planned promotions. However, if you'd like to purchase a gift card or other products from Aspen and Co.for your giveaway, we’d be happy to help spread the word! Just send us a direct message on Instagram(@shopaspenandco), and we’ll share your giveaway in our Instagram story to help it gain traction.

Please Note: When we do participate in giveaways, failure to follow the terms and conditions of the giveaway prior to ordering will not qualify for refunds, exchanges, or credits, in accordance with our standard policies. Be sure to carefully read both the giveaway terms and our product descriptions before making your purchase.

Can I Receive a Free Product in Exchange for a Post or Collaboration?

At this time, we are not offering free products for gifts, collaborations, or sponsored content. However, we truly appreciate your support in shopping small, and we're thrilled to have you as part of the Aspen and Co. family! Every purchase makes a real difference to our small business, and we are grateful for your love and support.

Wholesale Opportunities

Are you interested in carrying Aspen and Co. products in your physical boutique or retail store? We love partnering with other small businesses.

Personal Use Policy

All Aspen and Co. products are intended for personal use only and may not be resold for profit under any circumstances, unless processed as a wholesale order. Additionally, discount codes are not to be shared on coupon websites or any other public platforms.

Thank you for respecting our policies and supporting our small business!

INFORMATION & FAQs